#MICROSOFT LYNC 2010 EMOTICONS WINDOWS#
To turn off sound for incoming IM alerts, in the Lync main window, click Options, click Ringtones and Sounds, and, under Sounds, select the Keep sounds to a minimum when my status is Busy check box.IMPORTANT: Microsoft Lync 2010 for Windows Phone requires a Lync Server or Office365/Lync Online account and will not work without it. This will ensure the sound of incoming instant messages won’t be disturbing to others who might be meeting with you.
While this might be considered a rude response in person, it is a perfectly acceptable way for a contact to let you know they're unavailable for IM at the time. If you receive a terse response (for example, "in a meeting - talk later"), do not be offended.Avoid messaging someone repeatedly when you don’t get a response. Assume the contact will respond when free. The contact might be unable to do so, even if the contact’s presence status is Available.
Don’t take offense if your contact doesn't respond immediately.Begin with a question such as, "Got a moment to discuss the Contoso account?" This might not be necessary with someone you work with frequently and when the question is quick and simple (for example, "Are you going to join us for the meeting?"). If you are initiating the IM conversation, your first message should state the topic and ask the other person if they have time for an IM conversation with you.Unlike email, IM is conversational, similar to a face-to-face discussion. Don't worry about strictly taking turns or that spelling and grammar are perfect because this can artificially slow a conversation.Do Not Disturb - do not send the contact a message unless it's an emergency.Responses will vary by person and by the nature of the call. In a Call - they might be slow to respond or might not respond at all.If a contact's presence status is set to:īusy - refrain from sending a message to the contact unless it's urgent.If the contact's presence status is Available (the presence icon is green), the contact might be available for a conversation, so you can start an IM conversation with the person. The contact has blocked you from seeing his or her presence status.īefore sending an instant message, check the person's presence status.Lync is not running on the contact's computer, or the contact has not signed-in.This status is displayed for the following reasons: The contact has manually set his or her presence status to Appear Away, Off Work or Be Right Back.The contact's computer has been idle for more than the idle time period setting - 15 minutes by default.You see this status for a contact if the contact has assigned you to the Team access level and the following condition exists: The contact is displaying a PowerPoint presentation or is running another program in full-screen mode.The contact has manually set his or her presence status to Do Not Disturb.You see this status for a contact if the contact has assigned you to the Team access level and one of the following conditions exists: This presence status can be set manually by the user. In a Meeting - The Microsoft® Outlook® Calendar shows that the contact has a scheduled meeting.In a Conference - The contact is in a multiparty conversation using phone, voice, video or program sharing.In a Call - The contact is in a phone, voice, or video conversation.The contact is available but engaged in another activity. Available - No IM - The contact does not have access to IM.Available - IM only - The contact can be reached by IM but not voice.Available - Mobile - The contact can be reached on his or her device running Microsoft® Lync™ 2010 Mobile.Available - Voice only - The contact can be reached on his or her Lync device.The contact's presence might include the modalities he or she currently has access to, for example: This status can be set manually by the user. The contact is online and can participate in conversations.
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